Clients are experiencing immediate and significant improvements in response rate, response time and agreement rates after implementing DocEdge™ Communicator to manage the referral and query process.

Results from a recent implementation:

• Physician Response Times reduced from over 24 hours to 4 hours
• 85% of Physician Responses received within 3 hours
• 63% of Physician Responses received in less than 1 hour
• 91% of cases resolved in 1 response
• 98% Physician Response Rate
• 75% Reduction in Cases Held Post-Discharge for Query Response
• Fundamental shift in Physician, Case Manager, and CDIS satisfaction

DocEdge™ Communicator is a user-friendly and HIPAA compliant cloud based application that allows for efficient and effective communication between case managers, CDI specialists, physician advisors and attending physicians. Easy-to-follow templates guide case managers and CDI specialists to create referrals and queries that are concise, accurate, and easy for physicians to understand. With just a few taps on a mobile device, physicians can respond and the medical record is updated with required documentation.