How does your healthcare organization identify opportunity/areas of risk? Is a consistent methodology applied? Is data shared among departments? How do you loop in providers/educate?
In our experience, healthcare organizations spend a lot of time and resources on the back-end revenue cycle process. With the back-end focus to drop the bill, assessment of potential missed opportunity on the front-end is limited. Healthcare organizations should begin to shift focus on predicting/being proactive through data analysis, streamlined communication and education. The implementation of a cross-departmental, streamlined methodology will benefit the entirety of the revenue cycle through compliance and revenue capture on a continual basis.
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