Stop Notification Fatigue! Untether from the EHR Inbox

Untether from the EHR InboxA study was recently highlighted in JAMA Internal Medicine on the burden of Electronic health record (EHR) inbox notifications. On average, primary care physicians received 77 notifications per work day and specialists received 29 notifications. The study observed 46 primary care physicians and 46 specialists using both Epic and Centricity EHR systems, across three large practices.

Further commentary on the article stated that, “Physicians and health systems need help in managing the burden of electronic notifications, but the optimal way to accomplish this task is unclear.”

Provident’s DocEdge™ Communicator will reduce the administrative burden required to drive improvement in revenue, compliance and outcomes. Using DocEdge™ Communicator Query Integration (DocEdge QI™) the tool streamlines communication and notifications to physicians through one channel and one format. Standardized templates drive concise and accurate queries in less time.

 DocEdge™ Communicator has proven results:

  • Physician Response time reduced from over 24 hours to 4 hours
  • With 85% of Physician Responses received within 3 hours or less; 63% in less than an hour
  • 91% of cases resolved in 1 response
  • 98% Physician Response Rate; 99% Physician Agreement Rate
  • 75% Reduction in Cases Held Post-Discharge for Query Response
  • Fundamental shift in Physician, Case Manager, and CDI satisfaction

DocEdge™ Communicator’s proven results demonstrate its ability to provide physicians and health systems with the assistance they need to manage the burden of electronic notifications. Visit our website to learn more about the referral and query process.

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